how can we help?
Here at Designer Blogs we are all about helping bloggers and small business owners.
We do not only want your site to look stunning.
We make sure that it serves you well and help you grow.
We are your one-stop-shop for all blogging and website related stuff.
What you are looking for?
Do not have a blog or site yet?
Want to know more?
Click on the question to read the answer.
What platforms do you design for?
Our premade blog themes are available for blogs hosted through Blogger and WordPress (self-hosted only) The custom blog designs experience is for WordPress only.
Will I lose anything on my blog by using one of your designs?
Our designs will replace all existing coding within your current design. Your post & pages content, comments and sidebar gadgets/widgets will remain as is and will not be lost. If you wish for any sidebar gadgets such as social media buttons, custom sidebar graphics, etc. to be changed to coordinate your new design, then you will need to purchase those items from us–otherwise, they will remain as is with the install of the new design.
Do you offer technical support?
We are always happy to answer any questions you may have after the design installation to make sure everything is ok. We also have large tutorials database which will help you find answers to most basic troubleshooting questions there.
What if I don’t currently have a blog design from you? Can I still purchase blog accessories?
If you don’t currently have a design by us, you can still purchase items from us–however there may be limitations in what we can do for you based on the theme/design you are using. Please visit our blog accessories shop for a full list of options and pricing.
Are your designs mobile responsive?
Yes! All our designs are mobile responsive.
What if I’m not satisfied? Do you give refunds?
If you have placed an order and change your mind after you have sent payment and before work on your design has begun, then we will gladly send a refund minus any PayPal processing fees. All sales are final with our Blogger Templates and no refunds will be given. Refunds are not given on Premade Blog Themes if the customizations of the design have already been started on by a designer. If you purchase a custom blog or website package, a 50% non-refundable deposit is required before we will start on your design–however, if you feel at any time during the design process that we are not creating the look you are wanting, then you may cancel your order and you will not be required to pay the remaining balance.
How do I know if my blog is WordPress.com or WordPress.org?
Go to your login page and hover over the WordPress logo above the login area. If it says “WordPress.com” you have a free WordPress.com site. If it says “Powered by WordPress,” then you have a self-hosted WordPress site, which means you are paying for a monthly hosting plan and can use our designs.
How do I set up a self-hosted WordPress blog?
It’s easy! Follow our famous 4 step guide on how to start a blog (or website).
Can I add/change things to my blog design in the future?
Yes. You are welcome to add/change things on your blog after you purchase a design from us. If you know how to add things on your own, you are more than welcome to do so without our permission or assistance. If there are items you’d like added in the future that you do not know how to add on your own, then we will be happy to assist with these items. Please visit our blog accessories shop for a list of options and pricing.
Do I need to purchase all my accessories at the same time as my design or can I purchase them later?
You do not need to purchase all of your accessories when you purchase your design. You can always return in the future to purchase them at a later date. Simply visit our blog accessories shop whenever you need something added and we’ll be happy to help you with those items at that time.
What are your typical turnaround times?
Our turnaround times vary depending on what type of design you purchase. Blogger templates can be immediately installed to your site using the installation instructions included with your template purchase. WordPress premade designs and accessories are usually installed to your site within one week of purchase date (exception: if you add numerous blog accessories it may take a little longer).
Custom designs takes between 2-6 weeks (depending on size of order) to complete your design from start to finish.
