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Custom Design Process
To start your custom design journey, please complete our quote request form. Providing detailed information about your project will help us accurately estimate costs and create a design that perfectly matches your vision.
We will review your quote request within 1-3 business days. You will receive an email with either a quote or a request for additional information. If your project is a good fit for us, we’ll provide a quote. Otherwise, we’ll let you know.
Once your project is approved, we’ll ask for a minimum deposit of 50% or 33% of the total cost, depending on your project details. This initial payment allows us to start your design. The final payment is due before installation. Choose from our secure payment options: all major credit cards or PayPal.
Upon receiving your payment, we will promptly contact you to introduce ourselves and discuss any further details or questions you may have about your project.
Branding (if applicable): If you’re building a brand, we’ll start with a logo and a mood board. This helps us nail down your style before we dive into the website.
Design Concept: Once we’ve got a feel for your brand, we’ll put together a rough draft of your website. We’ll send you a link to check it out and let us know what you think. We know you’re busy, so we’ll keep the back-and-forth emails to a minimum.
Tweaking It: We want you to love your website, so we’ll make changes based on your feedback. Usually, we can get things perfect in a few rounds of changes. But don’t worry, we’re happy to keep going until you’re 100% happy.
Your ideas are the foundation. However, if you’re not sure about something, just say the word and we’ll throw out some options.
Once you have carefully reviewed all aspects of the design and you feel you are 100% happy with it, we will ask for approval to install the design.
Approving your design for installation also means that you agree to promptly pay the final balance for your project (if any remains).
Once you have approved the design for installation, we will direct you to the payment gateway on our site to pay any remaining balance for your project. Please note that upon payment, your full payment becomes non-refundable. Once the balance has been paid in full, we will proceed with the installation process.
Once you’ve approved the design, we’ll need you to grant us access to your website. Don’t worry if you’re unsure how to do this; we can guide you through the process. If you don’t already have a website we will help you to set it up.
To inform your visitors that your site is under construction, we’ll temporarily replace it with a “Coming Soon” page. The installation usually takes a few hours but may take up to a day, depending on the website’s size. Please avoid making any changes to your site during this time.
After installation, we ask that you take a few days to settle into your new design. We will be happy to provide up to one hour of free post-install support to go over any basic troubleshooting questions you may have as you settle into your design (expires 30 days from installation date).
For additional revisions or more complex technical support, please contact us for a quote and more details. We also recommend that you review our Blogger tutorials or WordPress tutorials as you’ll find answers to most basic troubleshooting questions there.
Terms & Conditions
We reserve the right to reject any project we feel is not a good fit for our company or that contains objectionable or offensive material.
The quote you are given for your project will be valid and honored for one month. Should you choose to purchase and make payment after that time frame, your quote may need to be adjusted to reflect current pricing.
A 50% (or 33%) non-refundable deposit is due upfront and is required before we will start on your project. Your remaining balance will be due in full before we will install the design to your site or provide you any files.
Orders are started on in the order payment is received. If you are given an estimated start date but then wait days or weeks to pay, your start date will be adjusted based on when you pay. We also accept only 2 custom designs a month.
As with any new design, it is strongly recommended that you save a back up of your website/blog before we install your new design to assure nothing is lost during the installation process. Designer Blogs is not responsible for anything lost due to your failure to backup your website/blog.
Once we have contacted you to get started on your design, it is imperative that you stay in constant contact with us in order for us to complete your design in a timely manner. If you take longer than two weeks to reply to any email, your project will be canceled, you will lose the rights to your design and no refunds will be given.
Due to the unique nature of custom design, Designer Blogs does not offer refunds on designs already begun. If you have not submitted your deposit or full payment and change your mind before your design has been started on, we will gladly send a full refund. Once your design has been started on, your deposit becomes non-refundable. Once the revision process is complete and you approve your design for installation, full payment is due and your payment becomes non-refundable. If you feel during the design process that we are not creating the design you were hoping for, you can request for your order to be canceled and you will not be required to pay your remaining balance (if you paid in full upfront, you will be refunded 50% of your order total).
Designs and content may vary in look from browser to browser. Although we do our best to assure our designs look their best on all browsers, there may be slight variations in the look of your design between various browsers.
All images or graphics you provide to be used in your design are assumed to have the proper permissions. Designer Blogs is not liable for the use/misuse of the images and graphics you provide to us.
We offer unlimited revisions on our custom designs. However, if we’re going around in circles and can’t seem to agree on a direction, we might need to pause and reassess. We’ll always talk it over with you first and try to find a solution. In the unlikely event that we can’t come to an agreement, we’ll refund your order.
Once your website is live, you’ll be in charge of managing its content, including adding pages, posts, and updating plugins and themes. We offer optional maintenance and technical support services. Let us know if you’re interested in a quote.
Although Designer Blogs recommends certain hosting providers, you are ultimately responsible for making an informed hosting decision based on your own research. Designer Blogs is not responsible for any hosting issues you may encounter by your chosen hosting provider.
Our premium and custom WordPress themes use the Genesis Framework, which you get for free. However, since you don’t own a Genesis license, StudioPress won’t provide support for it. Don’t worry though, our team offers full support for the custom child theme we create for you.
Let’s build your dream site together!
