& conditions
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Project Rejection
We reserve the right to reject any project we feel is not a good fit for our company or that contains objectionable or offensive material.
Quote
The quote you are given for your project will be valid and honored for one month. Should you choose to purchase and make payment after that time frame, your quote may need to be adjusted to reflect current pricing.
Payment
A 50% non-refundable deposit is due upfront and is required before we will start on your project. Your remaining balance will be due in full before we will install the design to your site or provide you any files.
Queue
Orders are started on in the order payment is received. If you are given an estimated start date but then wait days or weeks to pay, your start date will be adjusted based on when you pay.
Blog Backup
As with any new design, it is strongly recommended that you save a back up of your blog before we install your new design to assure nothing is lost during the installation process. Designer Blogs is not responsible for anything lost due to your failure to backup your blog.
Communication
Once your designer has contacted you to get started on your design, it is imperative that you stay in constant contact with your designer in order for us to complete your design in a timely manner. If you take longer than two weeks to reply to any email from your designer, your project will be canceled, you will lose the rights to your design and no refunds will be given.
Refunds
Due to the unique nature of blog design, Designer Blogs does not offer refunds on designs already begun. If you have submitted your 50% deposit or full payment and change your mind before your design has been started on, we will gladly send a full refund. Once your design has been started on, your 50% deposit becomes non-refundable. Once the revision process is complete and you approve your design for installation, full payment is due and your payment becomes non-refundable. If you feel during the design process that your designer is not creating the design you were hoping for, you can request for your order to be canceled and you will not be required to pay your remaining balance (if you paid in full upfront, you will be refunded 50% of your order total).
Browsers
Designs and content may vary in look from browser to browser. Although we do our best to assure our designs look their best on all browsers, there may be slight variations in the look of your design between various browsers.
Permissions
All images or graphics you provide to be used in your design are assumed to have the proper permissions. Designer Blogs is not liable for the use/misuse of the images and graphics you provide to us.
Revisions
Our custom designs include up to three rounds of revisions. If your requests for revisions exceed that allotment, you will be charged $50/hour for the additional revisions. If you decide to change your design concept in the middle of the design process, you will be charged for the price of any new graphics (if applicable) plus the time already spent on your original design at $50/hour.
Installation Approval
Approving your design for installation means you are 100% satisfied with the design. By approving your design for installation you are also agreeing that no further requests for major revisions will be made and that you will pay any outstanding balance before install. Payment is due in full before we will install your design.
Maintenance
You are responsible for maintaining your site once the design has been installed. This includes adding content to pages and posts, updating plugins & themes, adding/removing gadgets/widgets, etc. We are blog designers–not blog maintainers. For our assistance with any maintenance help you are unable to figure out, you will need to contact us for a quote.
Hosting
Although Designer Blogs recommends certain hosting providers, you are ultimately responsible for making an informed hosting decision based on your own research. Designer Blogs is not responsible for any hosting issues you may encounter by your chosen hosting provider.
Framework Support
With our WordPress premium themes, you are getting an unlicensed (free) copy of the Genesis Framework, which means that no framework support will be available to you by StudioPress. If you would like to be a licensed Genesis owner and have access to Genesis framework support, you will need to purchase your own individual copy of the Genesis Framework here: StudioPress Themes for WordPress*. Purchasing your own copy of the Genesis Framework does not entitle you to a discount on the WordPress theme you purchase from Designer Blogs.
*This is affilate link